Very impressed with friendliness and overall demeanor of James. was very helpful in advising situations that would be advantageous to my personal needs rather than churning out usual conventional stuff that may have not been entirely suited to my needs. Also gave insight into other colleagues that I could get in touch with to get a better financial outlook in my circumstances. overall , the impression was not to make a sale purely for financial benefit but to find a suitable situation for my personal needs. Very well recommended.